100% Cloud-based, Fully-hosted CAD Solution

 Get the Most Out of Every Minute and Every Mile.

Precisely orchestrate every aspect of your response—from scheduling to routes and protocol—with MedaPoint’s fully-hosted, cloud-based computer-aided dispatch (CAD) solution. Through multi-channel communication and fleet management technology, you gain complete transparency into your field operation gleaning the insights you need to become faster,  smarter and more cost effective.

Facility Scheduling

Allow your customers to request transports.


Build and send out daily dispatch schedules.

Nearest Unit Feature

Allot resources based on fleet location.

Dispatch Command Form

Assign, publish and timestamp trips.

Unit Tracking

View unit status and location.

AdvanceDispatch Resources

AdvanceDispatch Brochure

Product information on the ultimate workflow-driven EMS dispatch solution.

AdvanceDispatch & TomTom Telematics Brochure

Product information on AdvanceDispatch integration with TomTom Telematics. Learn more about WEBFLEET

AdvanceDispatch & The Toolkit Group Brochure

Product information on AdvanceDispatch integration with The Toolkit Group.

Key Attributes

Read more about AdvanceDispatch’s integrated features & MedaPoint’s full product suite. Learn More

Cloud-based SaaS • Integration & Workflow • Pay-Per-Record Pricing • Optional Enhancements • Data & Reporting • Security & Compliance

GPS, Fleet Management & Crew Portal

Gain real-time visibility into vehicle location, routing, traffic and mileage calculations with GPS vehicle tracking, and allot resources based on fleet location with the Nearest Unit feature. AdvanceDispatch™ navigation and fleet management tools increase accountability and improve communication between dispatchers and crews, while the crew interface allows crews to manage and timestamp their trips.

Mobile Data Interface

Connect officers, supervisors and dispatch personnel to call details via AdvanceDispatch web-based interface. The interface enables the dispatcher to push multiple calls without the need for radio communications. All of the pertinent call details are readily available, and unit status can be updated with the push of a button.


Make more informed scheduling decisions with AdvanceDispatch scheduling features. You are able to assign, publish and timestamp trips in the Dispatch Command Form, while your customers are able to request transports via the Facility Scheduling Portal. Schedule emergency, interfacility or recurring transports, and build and share your daily dispatch schedule with crews.

Multi-channel Communication

Take advantage of multi-channel communication—including SMS and voice notifications—among dispatch, field staff, patient and facility. Communications include patient-appointment reminders and crew-activation notices. AdvanceDispatch also receives two-way trigger-based communication through ePCR documentation.

ProQA Paramount Certification

Quickly answer imperative inquiries related to a patient’s health status at the scene with ProQA Dispatch Software integration. Provide responders with updates in real-time as they are en route, allowing them to make the most informed decisions. Have access to all call summaries that are automatically generated and stored by the system.

TomTom TELEMATICS & The Toolkit Group

Enhance visibility and accelerate response times with optionally integrated TomTom TELEMATICS navigation and fleet management solution, WEBFLEET. The technology enables you to dispatch units based on fleet location, providing accurate mileage calculations and real-time ETA updates. Additionally, optimize workforce scheduling, certification tracking with customizable alerts, and powerful forms management from one central hub. EMS Toolkit is a Web-based collection of industry specific tools that integrate with AdvanceDispatch to offer you the broad range of tools needed to improve efficiencies.