1st February 2018
Every member of your billing staff probably knows the daunting task of filing insurance claims for patients and dealing with insurance companies to verify eligibility for service. In fact, verifying insurance eligibility and benefits can be a lengthy and costly task when having to do the same process for multiple patients. According to the 2016 CAQH Index, every time a provider manually contacts a payer to check the status of a claim, it takes 5-12 minutes and costs the provider $5.40 on average. Regardless of the size of your agency, those costs add up. Especially when the average cost to rework a denied claim is $25 dollars.